Who we are
Our website address is: https://www.ukghoststore.com.
What personal data we collect and why we collect it
We collect details given to us by you in order for us to complete your transaction.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We will hold the email a contact for generates for one year and the actual contact form stored on this website will also be deleted after that time.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google analytics.
The browser used to visit the site
The location of your connection to our website
The type of equipment used to access our website (mobile phone, tablet, desktop computer)
Where you connected with is from (google, facebook, twitter, etc)
The search words used (if any) to connect with our website.
This data is collected though google analytics.
Although none of this kind of data is used to identify you as an individual it is used to see how fast the website can respond on different pieces of visitors equipment, to see where our visitors are coming from and to see what locations we are being visited from, its used to see the effectiveness of any advertising and as information for visit growth or decline
Who we share your data with
We do not give away any personal details to 3rd party advertisers, However we use a 3rd party website design company who from time to time will assess the website to ensure that security of the site is up to date and to conduct any design alterations we may of requested.
The website data is held by a 3rd party hosting company and is backed up regularly.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
This information will include
Your name (if given)
Your postal address (if given)
Your telephone number (if given)
Your email address (if given).
If you are attending an event your name will be included on a printed list which a team member will have with them on an event used to welcome you to the event and mark you as present, we will also use this list as a registration in the event of an emergency at a location so we can check again that you are present. This list is destroyed after the conclusion of the event (normally with in 48 hours).
Your transaction details are stored electronically for as long as is needed under the need to retain records for tax purposes (6 years).
Additional information
How we protect your data
The PIGS site and the UK Ghost store both use data encryption services and both have a full encryption security certificate.
What data breach procedures we have in place
In the event of a data breach you will be notified within 48 hours of its detection to inform you of the breach and what data any access may of been able to view.
What third parties we receive data from
We receive email address information from Paypal when a transaction is completed.
What automated decision making and/or profiling we do with user data
We do not conduct any automated decisions or conduct any profiling of any kind.
Industry regulatory disclosure requirements
There are no disclosure requirements other than us holding transaction information for our own HMRC obligations.